About Comox Fireplace & Patio
Originally established in 1995, Comox Fireplace & Patio is locally owned and operated. It is our mission to become and remain the Comox Valley’s number one choice for hearth & patio retail products. We see the long-term satisfaction of our customers as being paramount toward our achieving our goal. As such, we focus on the following 3 key factors:
- We align ourselves with manufacturer partners that are leaders in safety, reliability, support, energy efficiency and design innovation, and we offer extremely competitive prices by purchasing factory direct in large quantities.
- We attract talented, highly motivated long-term employees by offering a working environment which focuses on training, empowerment, continuous improvement, and shared success.
- We support our sales with the best in store warranty in the industry, highly trained on-staff service technicians and readily available parts.
Call Us: (250) 338-8522
Toll Free: (888) 223-4411
4911 N. Island Highway
Courtenay, BC
V9N 5Y9
Warm Fuzzy Guarantee
i. The Right Product, Guaranteed - If, within the first 3 months of ownership, you decide for whatever reason that the product you have selected is not right for you, we will happily exchange it, applying its full value towards a replacement product.
ii. Superior Performance, Guaranteed - Our products all come with a comprehensive manufacturer warranty; however, many of the components are covered for only a year, and often labour is not included. At Comox Fireplace & Patio we top up the manufacturer warranty with our own "bumper to bumper" in store warranty, covering both parts and labour for a period of either 3 years or 5 years, depending on the product.
