We are aware of the growing concerns about coronavirus (COVID-19) and are therefore implementing new measures, effective immediately, to provide a safe working and shopping environment.
In-Store Measures
More frequent cleaning of our store, especially door handles, countertops, & payment terminals.
Regularly reminding all employees about the hygiene practices they should adopt to prevent the spread of the virus.
Maintaining a minimum of 6ft of social distancing.
Limited number of patrons in-store (possible wait at the door).
We are carefully following the instructions of both the Federal and Provincial Government with regards to our operating hours. At this point all aspects of the store remain open, however, we strongly recommend that in-store visits are limited to urgent matters only. Please contact us at the following email addresses for remote assistance:
sales@comoxfireplace.com
service@comoxfireplace.com
or call us at: 250 338 8522
We can put your supplies together to be picked up at your convenience. Delivery and installation services will resume as usual.
If you have interest in our larger products such as fireplaces, hot tubs, BBQs & patio furniture, we have sales associates on standby ready to field your questions by email or over the phone.
Impact on Supply
We currently have a large inventory of products in every department for the upcoming season.
Our team now meets daily to assess the level of risk associated with COVID-19 and makes sure the appropriated procedures have been implemented and explained to employees and customers